Privacy Policy
Effective Date: 10 July, 2025
Welcome to Wrapsterz ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, interact with us on social media (especially Instagram), or make a purchase.
By using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, kindly avoid using our services.
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1. Definitions
Personal Data: Any information that can be used to identify an individual (e.g., name, email, phone number, address, payment info).
Processing: Any activity performed on Personal Data — collection, storage, use, sharing, etc.
Controller: Wrapsterz, which decides why and how your Personal Data is used.
Processor: Third-party platforms and services we work with (like payment gateways or delivery services).
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2. Types of Data We Collect
We collect the following types of Personal Data:
Contact Information: Name, phone number, shipping address, email ID.
Order Information: Your laptop model, selected design, customization details, and any references you send us via DM or upload on the website.
Payment Details: Billing information and transaction data (handled securely by third-party gateways).
Device & Usage Info: IP address, browser details, time spent on pages, and how you interact with our website or ads.
Communication Data: Messages, feedback, queries submitted via Instagram, email, or contact forms.
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3. How We Collect Data
We collect data through:
Direct Interactions: When you place an order, request support, upload custom artwork, or DM us on Instagram.
Automated Tracking: Via cookies and analytics tools when you browse our site.
Third Parties: Social media platforms, payment gateways, and courier partners.
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4. Purpose of Data Use
We use your Personal Data for the following purposes:
To process, fulfill, and deliver your orders
To manage payments and provide transaction confirmations
To respond to your queries or support requests
To personalize your user experience and improve our website
To share promotional offers (only with your consent)
To detect, prevent, and report fraud or misuse
To comply with legal obligations
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5. Legal Basis for Processing
Contractual Need: We need your data to fulfill orders and provide service.
Legitimate Interest: For website improvement, fraud prevention, and basic analytics.
Consent: For marketing communications or receiving your custom artwork.
Legal Compliance: For tax, fraud, and other regulatory needs.
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6. Sharing Your Data
Your data is shared only when necessary, and only with trusted entities:
Payment Processors: For secure online transactions.
Shipping/Courier Services: To deliver your orders.
Design & Print Partners: For production of custom skins.
Analytics Tools: For improving website performance (Google Analytics, Meta Pixels).
Legal Authorities: Only when required by law.
We do not sell or rent your personal information to anyone.
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7. Data Security Measures
We use the following measures to safeguard your data:
SSL encryption for website and payment data
Access controls on internal systems
Secure payment gateways (we don’t store card details)
Regular monitoring for suspicious activity
Despite our efforts, no digital platform is 100% secure. We encourage users to use strong passwords and secure their devices.
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8. Data Retention
We retain your Personal Data:
As long as your order is being processed or serviced
For tax, legal, or accounting purposes (up to 6 years)
Until you request its deletion (where applicable)
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9. Your Rights
You may request:
Access to the data we have about you
Correction of incorrect or incomplete information
Deletion of your data, where not legally restricted
Withdrawal of consent for marketing
Objection to certain types of data use
To exercise your rights, email us at wrapster.bhopal@gmail.com.
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10. Cookies & Tracking
We use cookies and related tracking technologies to:
Analyze website traffic
Understand browsing behavior
Remember user preferences
Run targeted ad campaigns (via platforms like Instagram and Meta)
You can manage cookie settings in your browser. However, disabling them may impact website functionality.
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11. Children’s Privacy
Wrapsterz does not knowingly collect personal data from individuals under 13. If you believe your child has shared data with us, please contact us immediately.
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12. Third-Party Links
Our website and Instagram may link to third-party sites (e.g., payment pages, courier tracking). These platforms have their own privacy policies — we recommend reviewing them separately.
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13. Changes to This Policy
We may revise this policy from time to time. The updated version will be posted here with the revised “Effective Date.” Continued use of our services after changes indicates your acceptance of the new terms.
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14. Contact Us
If you have questions, complaints, or requests related to your data, please contact:
Wrapsterz
Email: wrapster.bhopal@gmail.com
Instagram: @wrapsterz